We’re here to support you.
Check out these extra services:
- American Express Travelers Cheques – available at limited locations
- Notary Service
- Coin Counting
- Cashier’s Checks
- Foreign Currency Exchange
- Bond Redemption
For more information on any of these services, please contact the most convenient Bank of the James branch office.
TeleBanc
This secure and easy to use service gives you telephone access to banking services 24 hours a day.
- Receive account information including current balance, last deposit, recent transactions, or verify if a check has cleared
- Transfer funds
- Check on loan amount
To take advantage of this service, you have to come into a Bank of the James office and sign up for TeleBanc. You will be given a PIN number to use. You may access TeleBanc by calling: 1-800-834-2889
Important information about Stop-Payment Orders
Bank of the James will abide by the rules and regulations, as established by the Uniform Commercial Code or other law, governing Stop-Payment Orders. To be effective, we must receive the signed Stop-Payment Order by the end of the business day of the request. A stop pay will not be placed on the system until the Order has been received. Items that are in presentments or hard posted to the account cannot be stopped. Properly signed Stop-Payment Orders are effective for 6 months after the date received and will automatically expire after that period unless renewed.
By directing Bank of the James to stop payment on a transaction(s), the account holder agrees that Bank of the James is not obligated to honor a Stop-Payment Order that does not contain accurate information provided in a timely manner. The account holder understands that it is necessary to provide the correct information related to the transaction, and that a failure to do so may result in the payment of the referenced item. The account holder agrees to hold harmless and indemnify the Bank for all expenses, costs, and damages incurred by payment of the referenced item if such payment is the result of failure of the account holder to furnish any item of information requested completely, accurately, and correctly, according to the time requirements noted above. A stop payment fee may apply.