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Roger West

Mortgage Loan Officer
NMLS #196517
Serving Lexington, Buena Vista, and Rockbridge County

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Whether you’re buying, selling, refinancing, or building your dream home, you have a lot riding on your loan officer. Buying a home is one of the most exciting and rewarding experiences anyone can have. For most people, it can potentially be a stressful time as well and I am here to guide customers through this process every day.  Additionally, Bank of the James Mortgage is a local lender, therefore, you will receive more personalized and knowledgeable attention from people with deep roots in the community, than anywhere else. Thus, with 18 years of experience in the mortgage industry, my knowledge allows me to provide expert financing guidance every step of the way. I have three core principles in which I run my business by: integrity, dedication and excellence. Since market conditions and mortgage programs change frequently, you need to make sure you’re dealing with someone who can give you quick and accurate information. I specialize in First Time Home Buyers as well as those who might have challenging credit issues and coach them in making their homeownership dream come true. I am confident that I have the understanding and expertise you need to explore the many financing options available, ensuring that you make the right choice for you and your family, which is my ultimate goal. I am committed to providing my clients with mortgage services that exceed their expectations. 

I am originally from Valparaiso, Indiana and attended Ohio Christian University in Circleville, Ohio where I received a BA in Business and Administration. When I am not working as a Loan Officer, I like to spend my spare time reading, traveling, being an avid food critic, being involved at my church, enjoying time with my wife and daughter.

I hope you’ll continue to browse my website, checking out the different loan programs I have available, using my decision-making tools and calculators, and applying online through our secure site to get started. After you’ve applied, I’ll call you to discuss the details of your loan. You may also choose to set up an appointment with me and as always, you may contact me anytime, by phone or email, for personalized service and sound advice. I look forward to serving you.

Lexington Office
540-707-3144 Ext. 4413
540-570-0032 mobile
540-437-9883 fax

Email Roger

NMLS# 196517

CUSTOMERS ARE SAYING

  • A local bank like no other. Roger West from The Bank of the James went above and beyond in finding the best mortgage to fit my needs and did whatever it took to assist me. Which sometimes meant working long weekday hours or working on the weekend, away from his family. It is so refreshing to find a local bank that is there to fight for you and do what it takes to make you feel that they are working for you. And that you are not just another number. I can’t say enough for this bank and especially for Roger. Thank you both so much and I look forward to great things in Lexington and Rockbridge Co.

  • Roger went above and beyond for us on the purchase of our new home.  We had an unusually complex loan for a number of reasons but he helped us clear all of the hurdles we faced during the approval process and even lined up an alternative loan product for us when at one point it looked like our property would not qualify for conventional financing. When it came time to close he even convinced the staff at the county courthouse to stay a little later on a Friday afternoon to record our loan after a number of unexpected obstacles popped up on that day.  Since moving in Roger has continued to welcome us by introducing us to local service providers.  We would highly recommend him and Bank of the James!

  • When my wife and I decided it was time to purchase a home, we chose Roger West as we have used him before as our loan officer.  His professionalism and experience during the application process impressed us the first time we bought a home and this assured us that we will have that same level of quality and care this time around. 

    He found the best loan for us and a very favorable interest rate as well.  The application process went very well throughout as he was able to anticipate what we needed to do to navigate the loan process.  Roger provided daily updates to the progress of our loan which was much appreciated.  He worked long hours and weekends and make sure our needs were met.

    I heartily recommend Roger West for all of your home mortgage needs.

  • I set out for my first mortgage refinance with a decent amount of Internet research on the overall process, but was pretty quickly overwhelmed by the process.

    Fortunately, I was working with Roger West at the Bank of the James and he helped break down and frame concepts, actions, comparisons into information I could easily understand, which allowed me to make better decisions. I appreciated how hard he worked to keep me informed and was always on the lookout to secure better terms.

    Whether you know the process, you're refinancing, or this is your first mortgage, Roger is great to have on your team.

  • Thank you so much for handling our mortgage loan for us! You made the process so much easier. We appreciate you doing everything you could to get us the best rates possible and for helping us get the right kind of mortgage loan for our needs. The final paper work was a breeze and everything was well prepared. Thanks so much for the bag of caramels sent as a "thank you" gift. It was a really nice touch. We look forward to making this house our own with our own special touches.