At Bank of the James, we are committed to including and assisting individuals with disabilities and value them as our customers. We are always working to enhance the accessibility of our website, products and services. If you have an idea, question or issue regarding accessibility on our website, please contact us at 1-877-266-0765.

We aim to create an environment that enables anyone to participate fully in our website. Our website is built using Extensible Hypertext Markup Language (XHTML) and Cascading Style Sheets (CSS), according to the World Wide Web Consortium (W3C) standards. It is designed to comply with accessibility standards and best practices.

Reasonable effort has been taken to ensure legacy Web pages and resources are in compliance with the Americans with Disabilities Act of 1990 and the Federal Rehabilitation Act Section 508.

These efforts work to ensure that the website achieves Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0, to comply with the National Disability Authority’s Code of Practice on Accessibility of Public Services and Information Provided by Public Bodies.

In the event that our website links to a third party, please understand that this content may not be accessible. While we work to supply our partners with accessible digital content, we do not make representations with regard to the accessibility of other websites and cannot remediate accessibility barriers to those websites.

Further assistance in navigating our site

  • Ensure your browser has controls enabled for adjusting the size and colors of content on a web page.

In the event that you have issues navigating our website, please notify us by calling 1-877-266-0765. In your communication with us, please specify the nature of the accessibility difficulty so we may better assist you.