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Universal Banker I - Lynchburg Area

Participates in building customer relationships by promoting bank’s products and services to customers through needs identification, maximizing a profitable relationship. Serves in the role of a premier relationship banker, advising clients in their selection of financial products and services, utilizing a needs-based selling approach.  The associate will expand existing client relationships and develop new relationships through knowledge and operational efficiencies of banking services; and will perform multiple duties associated with the operation of a financial banking center to include consumer lending and business development. High School diploma or equivalent required.  Two or three years of proven teller or high-volume money handling, and customer service experience preferred.  Full-time, in-person position available in the Lynchburg, VA area.

Please submit your resume to resume@bankofthejames.com

EEO: M/F/Disability/Vet

Helpdesk Support Specialist - Lynchburg

Provides tier I onsite and remote helpdesk support for other employees, departments, and teams, including troubleshooting hardware, software, and network issues, handling escalations, application errors, and provisioning software and hardware. Develops a baseline working knowledge of IT systems and services with strong troubleshooting skills. Assists with computer hardware and software installation and maintenance. Interacts with other teams to assist in troubleshooting, identify issues, and provide technical support when needed. Identifies more complex technical issues and escalates troubleshooting to appropriate staff members. Serves as a front-line point of contact for phone calls and tickets surrounding a variety of issues; quickly assess and routes tickets to appropriate individuals or teams if necessary. Assists with yearly internal and external audits. Provision equipment and provide training for new employees; help enforce and inform others about IT procedures. Assists in Maintaining and updating documentation to follow policies and procedures. Educates employees on security policies and their responsibilities. Associates degree in Computer Science, Information Systems, or related field preferred. Customer service experience a plus; strong people skills required. Proven IT-related work desired. Experience with or knowledge of operating systems; current equipment and technologies, active directories, network protocols, cloud systems a plus. Full-time, in-person position available in Lynchburg, VA.

Please submit your resume to resume@bankofthejames.com

EEO: M/F/Disability/Vet

Join our team.

As a locally owned, independent, community-minded federal institution, Bank of the James employs talented and qualified individuals who strive for excellence and understand the importance of delivering high quality service at every opportunity. All job openings are posted on the Virginia Employment Commission website as well as here. If there is no position shown, it means that we have no openings at the present time and cannot accept resumes.

  • Voted Best Place to Work
  • Top 200 Community Banks in the nation
  • Competitive compensation
  • Outstanding benefits package including 401 (k) bank match
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

If you need reasonable accommodation to submit a resume, please contact Kim Eckart at 434-455-7571. 

Bank of the James, Bank of the James Financial Group, Inc., BOTJ Investment Services, and BOTJ Insurance, Inc., are Equal Opportunity Employers. All personnel actions, including but not limited to, compensation, benefits, transfers, layoffs, recall, training, and other terms and conditions of employment will be administered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws. Bank of the James is an equal opportunity employer of minorities, females, protected veterans and individuals with disabilities.