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CONTACT US

At Bank of the James, your comments, opinions, and concerns are very important to us. We review messages every business day, Monday through Friday, during our normal business hours. Our goal is to respond as quickly as possible. However, please allow until the close of the following business day.

BY TELEPHONE:

One of our bankers will be happy to speak with you during regular business hours.
Please contact us at 434-846-2000, or toll free at 1-877-266-0765

BY MAIL:

Bank of the James
828 Main Street
Lynchburg, VA 24504

LOST OR STOLEN BOTJ CREDIT/DEBIT CARD?

Contact your local Bank of the James branch during business hours or 1-800-554-8969 24 hours a day.

EMAIL US:

Please submit the form on the right, and a customer support representative will be in touch with you.

This is not a secure form. Please do not send sensitive personal and account information like account numbers, Social Security numbers, passwords or PIN numbers via e-mail. In addition, e-mail messages do not serve as a sufficient means for any requirement to provide written notice, and e-mail messages may not be used to place a stop payment on a check, request account transfers, or report lost or stolen banking codes, or report lost or stolen cards.