What Customers Are Saying

Heather Nipper was truly a blessing to us as we went through the process of buying our new home. She was very knowledgeable, kind, considerate and went out of her way to make things possible for. She also stayed in close contact with us either by phone, email or text messaging us. She also made sure we understood everything by explaining things and answering everyone of our questions. She was very prompt in getting back to us if we called, emailed or texted. The very first time we met her we knew she was our person we wanted to work with. Heather is very honest and hardworking, you all are very blessed to have an employee that cares so much about the people and her job. We highly recommend her to everyone. We’re so glad we worked with her!! -Keith and Tina T.

As an investor I can tell you that Heather and The Bank of The James offers more than any other bank out there. This is my fifth loan with them just this year and as usual, everything is smooth as silk. I recommend them to other investors and to home buyers. As a realtor, Heather makes my transactions easier by keeping me up to date on a daily basis regarding appraisals and other little details. Heather's personality, patience and professionalism are unmatched. I consider her a part of my family. -Tad P.