Bank of the James will be closed Monday, October 14, in observance of the federal holiday.

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Paula Ironmonger

Mortgage Loan Officer
NMLS# 207552
Serving the Staunton-Augusta-Waynesboro and Lexington regions

EXPERIENCED. KNOWLEDGEABLE. EFFICIENT

Hi, I’m Paula Ironmonger!  For the past 20+ years, I’ve been providing my mortgage clients with highly personalized customer service; guiding them through every step of the lending process.  I believe that the keys to a successful loan closing are listening to my client’s needs and providing frequent communication to all parties throughout the process.  I strive to not just meet the closing deadline, but to ideally be ready to close a few days ahead of schedule.

I’m not your average loan officer, since in addition to processing and closing loans for Bank of The James, I’ve also been responsible for training new loan officers that have come on board.  My experience and knowledge give me unique insight into the complete transaction that most loan officers don’t possess; thus providing a smooth and speedy loan closing.

In my spare time you might find me renovating a home, searching for treasure at a yard sale, exploring the back roads of Virginia or sipping a libation from one of Virginia’s fine craft establishments.

Give me a call and allow me to show you how easy this process can be.  I aim to exceed your expectations, guarantee your satisfaction and earn your trust.

What Customers Are Saying

“Paula’s diligence and dedication are to be commended, and we would like to point out that, although ours was a professional relationship, she was able to be personable and reassuring through the whole process.  That aspect of her work ethic made us both very comfortable working with her.  We would recommend her to anyone that approaches us about a potential mortgage.” - C. Tarbell, Lynchburg, VA

“Paula Ironmonger is the best.  I never thought a loan person could be so friendly and caring as well as efficient.  She got a mortgage for me when two other local banks wouldn’t.  She is excellent!” -  F. Workman, Lynchburg, VA

“The best mortgage experience I have EVER had.  Paula was fantastic – a real pleasure to deal with.  We have purchased or refinanced 7 times in 10 years and this was the most efficient and professional experience we have ever had.”- R. Skidmore, Lynchburg, VA

“Thank you so much for getting me into a home.  I didn’t think it was possible after another bank had said I had to wait a year.  You’ve made my dream come true!” – C. Pruitt, Staunton, VA

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