Locate A Branch

Our Customers’ Stories


In 1999, Bank of the James was founded with a mission. That mission was to be a community bank in a time and place when big banks were closing their doors and abandoning customers. Today, that promise has grown to encompass more than just the buildings that house money. Our people have become the community that the banking industry was missing. And the people we serve have helped us to spread that mission beyond what we ever imagine.

We don’t believe that customers are just a bank account. We know that each person who walks into our doors has a story, something that brought them to us. Whether they are a small business owner, run a non-profit, value a local bank or are looking to start a savings account for their children, we are here to help.

This year, we want to tell those stories. Each month, we’ll highlight someone who is passionate about Bank of the James and the difference banking with us has made in their lives.

This month, we are introduced to Dustin, a local business owner. When his big bank made it difficult to run his business, he knew he had to make a switch. 

Come back next month to hear the story of our next bank customer. 


Meet Dustin

“I know Bank of the James is watching out for me and my business.”

Read About Business Banking

Meet Candy

“Bank of the James makes my job easier.”

READ MORE ABOUT Community Support

Meet Philipp

“I’m a local guy who was looking for a local bank.”


Meet Dara

“Bank of the James employees go above and beyond what a normal employee would do for a customer.”